Twitter hit with one of the biggest outages since Elon Musk took over

New York (CNN) Twitter’s website was unavailable for many users on Monday, while others reported problems viewing images and clicking links in the app, marking one of the most extensive service disruptions to date under new owner Elon Musk.

Some users who tried to load or TweetDeck, a service that allows users to organize their Twitter feed into lists, were met with an error message: “your current API plan does not include access to this endpoint.” Other users were able to access the site (although it seemed to load slowly), but were met with the same error message when clicking on links.

Outage tracking site DownDetector showed more than 8,000 Twitter outage reports around noon Monday. For users who were able to access the platform, the “Twitter API” was popular as people tweeted about the issues.

“Some parts of Twitter may not work as expected right now,” the company said in a tweet. “We made an internal change that had some unintended consequences. We are working on this now and will share an update once it is fixed.”

In a separate tweet Monday, Musk said, “This platform is so crazy (sigh). Will be fixed shortly.”

Within about an hour, the problems seemed to be largely resolved. “Things should now be operating as normal,” the company tweeted around 1 p.m. ET.

Monday’s outage marked the second Twitter outage in less than a week and the third in less than a month. Last Wednesday, some Twitter users who opened their “to you” timeline were greeted with a blank screen and a message saying “welcome to your timeline” that encouraged them to follow other users to get tweets to appear even if they have already followed different accounts. Other users were greeted with a “Welcome to Twitter!” message as if they had just joined the platform.

Three weeks ago, Twitter users encountered various issues with the platform, including the inability to tweet, send direct messages or follow new accounts.

Twitter has experienced a series of technical glitches since Musk took over the company and laid off more than half of its employees late last year. Users have previously reported issues with the app’s two-factor authentication tool, seeing replies listed above a tweet instead of below it, and seeing old tweets appear repeatedly in their feed or mentions.

Some former employees expressed concern that the mass layoffs under Musk could cause the platform to break in ways big or small after workers with knowledge of Twitter’s key systems were displaced. But Musk has continued to cut staff in an effort to boost Twitter’s bottom line.

The latest service disruptions come after Twitter reportedly laid off another 10% of its staff late last month, including some engineers responsible for the site’s reliability, according to a New York Times report.

Leave a Reply

Scroll to Top
%d bloggers like this: