After several days filled with complaints about exorbitant fees on the $20 tickets to see The Cure — including complaints from its frontman Robert Smith — a report indicates that Ticketmaster will refund some of its fees.
Rolling stones reports this evening that Ticketmaster is discounting its fees that more than doubled the price of a ticket to see The Cure.
“After further discussion, Ticketmaster has agreed with us that many of the fees charged are unnecessarily high and as a gesture of goodwill, Ticketmaster has offered a $10 per ticket refund to all verified fan accounts for transactions with the lowest ticket price.” Smith tweeted.
“And a $5 per ticket refund to all verified fan accounts for all other ticket price transactions, for all Cure shows at all venues,” he added. “If you have already purchased a ticket, you will receive an automatic refund; all tickets on sale tomorrow will incur lower fees.”
In a screenshot by a fan that circulated widely on the Internet, a purchase of four tickets for $20 had a service fee of $11.65 for each ticket, an additional facility fee of $10 per ticket. ticket, then a $5.50 order processing fee. That led to a total of $172.10 on four $20 tickets sold for $80.
The Cure has been proactive in trying to reduce costs for its fans. It has eschewed so-called “dynamic pricing,” which escalates fares based on demand.
Ticketmaster has been embroiled in controversy for decades over what many fans believe are excessive fees.
The Cure could control the price of its tickets, but not the excess fees. Their “Shows of a Lost World” tour has a three-night stint at the Hollywood Bowl on the 23rd-25th. May.