Pokémon Scarlett and Violet launched in an incredibly rough state last November and it seems that latest patch has introduced an even bigger problem for its players. Fans on Save your have reported that connection to Pokemon Go app or DLC download has caused them to lose all their saved files.
Here’s the worst part: There is no single cause for this storage corruption error. Some people lost hundreds of hours of progress after synchronization played with Pokemon Go, a new feature that allows players to send postcards to each other. Others had their saves deleted by downloading the DLC. Another person just lost the shines buying The DLC. A person did all of the above and managed to send several postcards before their save file got corrupted. There were lucky ones few WHO did not do encountering either problems sending postcards or downloading DLC, but some players lost hundreds of shiny Pokémon after their save file is destroyed.
According to one Save your user who experienced the save error, their copy was still playable when they created a new Switch profile, which they chose out of fear that their original file might be gone forever if they played on their first profile. The game just doesn’t recognize the corrupt save file and doesn’t even use it save recovery method has not worked for OP.
Some players tried to contact Nintendo support to get their Pokémon back. One support agent reportedly told a player that the publisher was “looking into it” before closing their ticket. Another redditor‘s customer service representative reportedly brought the ability to transfer Pokémon from their corrupt saves to Pokémon Home (an app that allows you to send your Pokémon to the cloud) when compatibility starts.
my city reached out to ask Nintendo about whether a fix is coming soon, but did not receive a response at the time of publication.
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This bug seems to have only affected a small number of people, but it could theoretically affect anyone. And there’s not much we know about this bug, so no matter how excited you are red and Violets pre-order bonuses, it may be best to hold off on purchasing DLC until Nintendo acknowledges and fixes the issue.